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Before getting in touch, save time with answers to your frequently asked questions below.
[/vc_column_text][vc_toggle title=”Is this item in stock?”]The stock status is shown on each product page, along with the delivery timeframe, for example:
In Stock
Delivered within X – Y working days – Details[/vc_toggle][vc_toggle title=”How long does it take to deliver?”]The delivery timeframe for each product is shown on the product page, for example:
Delivered within X – Y working days – Details[/vc_toggle][vc_toggle title=”Can I get a quicker delivery?”]No. Trade Washrooms offer some of the quickest delivery times in the industry, and all lead times shown are the fastest available.[/vc_toggle][vc_toggle title=”Can we collect from you?”]No. Trade Washrooms do not have a collection facility.[/vc_toggle][vc_toggle title=”How much is delivery?” css=””]Add your items to the Basket, and enter your delivery postcode to show the delivery charge.
For orders below £100 ex VAT, there is a small delivery charge of £9.50 ex VAT. Products marked incur a pallet delivery charge starting from £45 ex VAT (ceramics) and from £70 ex VAT (panel systems), regardless of total order value.[/vc_toggle][vc_toggle title=”Do you offer trade discounts?”]Trade discount is already reflected in the price shown online.[/vc_toggle][vc_toggle title=”Can you send a quotation?”]As an online retailer, Trade Washrooms display all pricing online and do not provide a quotation service.[/vc_toggle][vc_toggle title=”Can I open a credit account?”]No. Trade Washrooms offer two payment options at Checkout, either Payment via Card or Payment via Proforma (for bank transfer).[/vc_toggle][vc_toggle title=”Can we pay by invoice/bank transfer?”]Yes. Simply select the Payment via Proforma option at Checkout, and on placing your order, you will receive a proforma email with our bank details for payment. Once paid, you will receive a VAT invoice via email, and your order will then be processed.[/vc_toggle][vc_toggle title=”Can I have a VAT invoice?”]On receipt of payment, a VAT invoice is automatically sent to the email address provided during Checkout. Trade Washrooms do not provide copy invoices to alternative email addresses.[/vc_toggle][vc_toggle title=”I don’t have a business. Can I order from you?”]No. Trade Washrooms is a business-to-business (B2B) platform, and orders from individual consumers are not accepted.[/vc_toggle][vc_toggle title=”Can I order over the phone?”]No. Orders must be placed via the online store.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1457506356430{padding-top: 25px !important;}”][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1556892250010{margin-bottom: 30px !important;}”]
Get in touch
Thank you for your interest in Trade Washrooms, we’ll do our very best to help you.
Use the forms below to get in touch and we’ll come back to you as quickly as possible (usually the same day).[/vc_column_text][vc_column_text]
[/vc_column_text][vc_column_text css=”.vc_custom_1683304539262{margin-bottom: 60px !important;}”]Trade Washrooms is a business-to-business (B2B) platform, and orders from individual consumers are not accepted.
Delivery is ONLY available to business addresses within Mainland UK.
Delivery Information
Returns Policy[/vc_column_text][/vc_column][vc_column width=”1/2″ el_class=”store-info store-info-v2″][vc_column_text css=”” el_class=”inner-left-xs”]
Contact Details
0844 668 0400
(Calls cost 5p per minute, plus your phone company’s access charge)
hello@tradewashrooms.co.uk
Customer Service Opening Hours
Monday – Friday from 9 am – 4 pm
Registered Address
Trade Washrooms Limited
Unit 1 Fountain Drive
Roberttown
Liversedge
WF15 7PX
(By appointment only, we do not have a trade counter)
Registered in England and Wales – 11559160
VAT Registration – 304 5645 20[/vc_column_text][/vc_column][/vc_row]